Bandai Namco has issued a public apology to fans ofTales of Symphonia Remasteredfor major performance issues with the multi-platform update that launched last week. The developer first announced theremastered version of the classic GameCube RPGlate last year, bringing the beloved game to modern platforms. The RPG following the Chosen undertaking the “Journey of World Regeneration” has become a fan-favorite from theTalesfranchise, receiving ports to multiple consoles since its initial debut. Now, players have reported severe problems with the newest version.Fans ofTales of Symphoniaalready had some concerns before the game’s launch last week from pre-release information about the game. Bandai Namco had previously confirmed the newest version of the beloved RPG would be locked to 30 FPS, whereas the original version did not share the same hard cap. Some have even suggested the version ofTales of Symphoniabeing updated for the remaster was the PS2 version, which many fans feel is an inferior port. Now,Tales of Symphonia Remasteredhas seen numerous problems since its release with Bandai Namco formally apologizing.RELATED:Tales of Symphonia Remastered Trailer Highlights the Game’s StoryWithTales of Symphonia Remasteredofficially launching on PS4, Switch, and Xbox One last week, players have reported a variety of performance issues with the updated version. Players have confirmed issues ranging from missing textures and long loading times to even the game crashing on multiple occasions. Problems with the game have become so rampant that Bandai Namco has issued a formal apology, confirming it is “investigating a fix” for the plethora of technical shortcomings in the RPG. Bandai Namco would specifically reference theSwitch version ofTales of Symphoniawhen referring to the issues with the game.

The recent release ofTales of Symphonia Remasteredcame alongside plenty of promotion from Bandai Namco, hyping up the new version of the classic RPG. The developer would slowly begin to upload episodes oftheTales of Symphoniaanimeto the studio’s official YouTube channel. Bandai Namco has since added a new episode to YouTube with each passing week with five episodes currently available to watch on the platform.

The popularity ofTales of Symphoniaand Bandai Namco’s newest remaster has seen many fans asking about otherTalesgames potentially receiving new versions. Bandai Namco revealedit would consider otherTalesremasterswithTales of Symphoniareceiving a remaster due to its status as the first game released worldwide.Tales of Vesperiaalso previously received an updated version withTales of Vesperia Definitive Editionlaunching in early 2019. WhileTales of Symphonia Remasteredhas seen a rocky launch, the game remains a fan favorite and a beloved classic from the iconic JRPG franchise.

Tales of Symphonia Remasteredis available for PS4, Switch, and Xbox One.